3C Compulsory Certification Qualified Sharp Responds to Product Defect Litigation | Ainongji - 上海419贵族宝贝-上海后花园1314-上海品茶网-阿拉爱上海

On November 8, it was reported that a user recently claimed that Sharp TV had design defects and would sue the manufacturer Yantai Fudahua Precision Electronics Co., Ltd. and hold a personal press conference. In response, Sharp made a positive response in writing on November 8.

Causes:

Mr. Xue successively purchased the Sharp LCD-50NX100A with a price of 2999 yuan and the Sharp LCD-45SF460A TV with a price of 1988 yuan in JD on July 21 and August 2, 2017. After the installation personnel informed that the LCD-50NX100A could disassemble and install the WiFi module on its own, he found that the LCD-50NX100A had design defects in the process of disassembly, so he sent the two TVs to a third-party organization, Information Testing Company, for testing, It is found that both products are unqualified. In this regard, the Sharp TV manufacturer Yantai Fudahua Precision Electronics Co., Ltd. was sued to the court for the return of TV fees, testing fees, etc.

National 3C Compulsory Certification:

The following is the original response:

【 On November 6, some media reported that "the user purchased Sharp TV products with LCD-50NX100A and LCD-45SF460A models have defects". In line with the principle of being responsible for Sharp's global users, Fulian Network, as Sharp's distributor in China, now makes the following statement:

1、 As for the event of "users suing Sharp TV producers", neither the manufacturer nor our company has received the relevant notice or legal documents from the court on this event up to now; If the consumer disassembles the machine or any part or adjusts the machine or any part without complying with the warning requirements, it does not conform to the safe operation specifications of the machine. It is obviously unfair and unreasonable to blame the manufacturer for the product liability accordingly.

2、 Before entering the market, all Sharp TV products have undergone strict product quality testing and obtained the China National Compulsory Product Certification issued by the China Quality Certification Center, a national certification body. In August 2017, in the product quality spot check conducted by the AQSIQ, the LCD-45SF460A Sharp TV was found to be qualified. In addition, LCD-50NX100A and LCD-45SF460A were qualified in the inspection and test conducted by the three Beijing institutes - the National Radio and Television Product Quality Supervision and Inspection Center (Beijing Tairuite Testing Technology Service Co., Ltd.).

The distorted and false reports on the Internet that have not been verified by facts and are based only on unilateral information belong to fabricating and spreading false facts without any basis in fact, which has seriously damaged Sharp's reputation, brand image and market order. The obligee will defend Sharp's commodity reputation and business reputation through legal means, and reserve the right to investigate relevant units and personnel for civil infringement, criminal liability and other legal liabilities according to law.

We are very grateful for the attention of media friends, and welcome the media's supervision. At the same time, we hope that all media friends can respect the facts and report in an objective and fair manner. Let's work together to create a harmonious and healthy market environment.