According to the Seoul Yonhap News Agency on September 1, Samsung Electronics will Galaxy Note7 An unprecedented recall plan will be carried out. Note 7, whether sold in South Korea or overseas, will be recalled within a week or so because Note7 Exploding News Samsung had to carry out this plan.
Samsung officials told Yonhap that they had investigated the cause of the explosion of the mobile phone, which was caused by the internal battery of the mobile phone.
"The personal safety of consumers has always been our top concern, and we don't want users to be disappointed with our products," said an anonymous Samsung official. He said that Samsung officials would announce the Note7 The investigation results of the causes of the explosion and the comprehensive response plan to this incident. “ Mobile phones with battery problems account for only 0.1% of the total sales , we can solve this problem by simply changing the mobile phone battery, but we will provide a more simple and convenient solution for consumers. " The head of Samsung said.
This recall plan should not be announced on Friday, because Samsung is negotiating with Verizon operators in the United States and other partners to solve this problem His words mean that Samsung may recall all Galaxy Note7 , whether it is sold in South Korea or overseas. "We will not deliberately avoid this problem, but will make the most favorable policies and decisions for consumers."
Industry observers said that Samsung would recall those faulty phones for their credibility.
Original English
(Exploded Galaxy Note7 )
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