Apple has a big family and a great cause. Any low probability failure on the iPhone series with huge production and sales volume will be very large. Apple exposes various "XX doors" almost every year, and what bothers iPhone 11 is the "broken touch door". Some users will encounter touch insensitivity or failure (this time it is not a psychological effect). On December 4, Apple launched the iPhone 11 Display Module Replacement Plan for Touch Problems, which provides serial number query. Qualified devices can change their screens for free.
Apple confirmed that some iPhones 11 produced between November 2019 and May 2020 will not respond to touch due to display module problems. Users who encounter similar problems can go to the free screen change plan page on Apple's official website Check to see if your machine is hit. If unfortunately (lucky enough to change the screen?) meets the conditions:
Free maintenance
If you have repaired the touch problem before, you can get a refund
However, if the screen of the mobile phone has burst, or there is damage that may affect the maintenance, it needs to be repaired before changing the screen, and you may have to pay extra
The official mentioned that the validity period of the plan is two years from the date of the first retail of the equipment, which will be until September 20, 2021. In addition, in fact, the iPhone X released in 2017 had a similar screen touch problem, when Apple also launched a similar Apple replacement plan.
The last is a snapshot of the plan page, just in case:
Follow our Weibo @ Love Computer
Follow our WeChat official account: playphone
Of course, we also pay attention to our Bilibili account: love computer
