On August 2, a Belgian media reported recently that Google Assistant recorded thousands of personal recordings through Google's home devices or smartphones, and then Google was attacked by public opinion. These recordings were provided by an employee of Google, whose purpose is to expose Google's behavior. Google told CNBC (American Consumer News and Business Channel) that it has suspended the review of recordings collected by Google Voice Assistant in the EU.
Google spokesman said: We have kept in touch with Hamburg's data protection agency, are evaluating how we conduct audio review, and help our users understand how to use data. Shortly after we learned that confidential audio data in the Netherlands had been leaked, we suspended the language evaluation of Google Assistant.
Google admitted that in order to improve the preparation of voice queries, it hired some employees to listen to a small number of conversations. Google stressed that they only reviewed about 0.2% of audio content. Media reports caused serious concern among consumers and prompted EU regulators to intervene.
Keeping consumers' private recordings without their knowledge certainly violates the EU's strict consumer privacy laws. As people's lives become more and more digital, they will also pay more and more attention to their own data and the institutions that hold these data.
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