Apple issued a statement: iPhone prompt message does not affect users' use of unofficial batteries
Apple issued a statement: iPhone prompt message does not affect users' use of unofficial batteries

On August 15, it was reported that media reported last week that Apple was preventing users from replacing iPhone batteries at any maintenance point without Apple's authorization. No matter whether the user replaces the battery with an unofficial part in a third-party service center or uses an Apple official battery, once the iPhone is turned on, an error message will appear on the setting interface, as shown in the following figure.

Today, Apple responded to the dispute in a statement sent to iMore as follows:

We attach great importance to customer safety and want to ensure that any battery replacement is correct. At present, there are more than 1800 Apple authorized service providers in the United States, so our customers can more easily access high-quality maintenance services. Last year, we introduced a new feature. If we can't verify that a new and real battery was installed by a certified technician according to Apple's maintenance process, we will notify the customer. This information helps protect our customers from damage, poor quality, or used batteries that may cause safety or performance problems. This notice does not affect users' use of iPhones repaired by unauthorized service providers.

In other words, iPhone users can still use any battery, but they will always keep prompt information in settings, and lack information about battery health.

Why does an unauthorized service center install a real Apple battery on an iPhone, and users will also receive this message? The answer comes from a microcontroller, which can only be configured correctly by authorized technicians. If iOS does not detect the correct configuration, it will pop up the message, regardless of the actual part used by the user.


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