Verizon, one of the four largest operators in the United States, announced later today that it will suspend the sale of Note7 and will not replace the new Samsung Galaxy Note7 mobile phones for customers. Customers who have previously purchased Note7 can refund/replace other models. In the previous announcement, Verizon said that it can change to other brands of mobile phones for Note7 contract users. Verizon did not say it would permanently stop selling Note7. They said they would not provide users with new Note7 smartphones during the government's investigation of the spontaneous combustion of Note7.

A Verizon spokesperson emailed The Verge stating:

Samsung is working with the Consumer Product Safety Commission to investigate the safety of replacement Samsung Galaxy Note7 smartphones. While the investigation is underway, Verizon is suspending the exchange of replacement Note7 smartphones. Any Verizon customer concerned about the safety of their replacement Note7 smartphone may take it back to the original point of purchase to exchange it for another smartphone. Verizon online customers may also exchange their replacement Note7 smartphones at Verizon stores.

If you own a Samsung Galaxy Note 7 you should immediately stop using it and return it for a refund — all the major US carriers will exchange the phone, regardless of purchase date. We don’t know why Samsung hasn’t been more forthcoming about what’s going on with these replacement devices, but it doesn’t really matter. Until we get more information, the simplest explanation is the best one: The Samsung Galaxy Note 7 is a fundamentally defective product and it should be pulled from the market without delay.