Recently, some users found that the newly acquired Apple iPad Pro had a "suspended animation" phenomenon. It can only be restored after pressing the home key and power key to force restart.
At present, this problem has appeared on 32GB and 128GB iPad Pro devices loaded with iOS 9.1 system, and users have reported it whether in the wi fi version or the LTE version. It is not clear whether hardware or software is the cause of this problem. Most iPad Pro crashes occur during charging, so many users think it is caused by charging.
Apple announced a temporary solution on its official website. It is said that when the iPad Pro crashes, you can forcibly restart the device by connecting the computer and using iTunes to restore the iPad Pro to the factory settings. At the same time, press the home key and power key for at least ten seconds until the Apple logo appears on the screen.
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