Not long ago, the People's Daily criticized Apple's "overbearing maintenance clause" for several consecutive days, and then Apple CEO Cook issued an apology letter on April 1, saying that Apple would follow the relevant provisions of China's "three guarantees", and made changes to the clauses with obvious conflicts between the three guarantees.

The move also triggered discussion among netizens. Before that, Apple had a problem with iPhone 4 or iPhone 4S The after-sales policy of is that if some parts of the mobile phone have problems (such as camera module or battery), relevant parts will be replaced according to the specific situation; Other problems often provide consumers with a device that only retains their existing back cover and reassembles other parts with new parts (commonly referred to as whole machine replacement). Many Apple phones with some minor problems are replaced by this device. Some netizens believe that after the implementation of the new after-sales system, it will be much more difficult for Apple users to change new machines.

Whether this change has more advantages than disadvantages or more disadvantages than advantages for consumers remains to be discussed. In order to compare the differences between the after-sales policies of iPhone phones in mainland China and Hong Kong, the minicomputer specially checked Apple's Hong Kong official website (Traditional Chinese Station), and found that the implementation of“ ”Article 1 The description of applicable legal provisions is actually "Australian Consumer Protection Law", as shown in the following figure (click to open the large picture in a new window):

Love to play computer games We will continue to pay attention to the differences in Apple products purchased in different regions and the applicable provisions of the warranty. Welcome to our follow-up reports.

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